STORE POLICY

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Privacy & Safety

Elite Groom Boxes may collect the following categories of personal information:

  • Identification and Contact information (such as name, address, phone number or e-mail address), when you are willing to provide them for instance to sign up for an online account or fill out a customer information card in store, to participate in an event, to make a purchase, , or ID information necessary when you request a refund. 

  • Payment information: All payment processing is collected through Stripe credit card processing. 

  • Information you submit or post in a public space, on our social media pages or our websites, for example for a product review.

  • Information about your purchases online or in person. This could include the products you purchased and their prices.

  • We may also collect information posted on third party websites or social media platforms about our products and services, when necessary for the purposes defined hereunder. 

Your personal information is collected either directly from you (e.g., if you create an account on our sites or make a purchase or otherwise interact with our client advisors in person, or from third parties (e.g. through social media platforms).

If you choose not to submit any personal information when requested to perform a contract or when required by law, you will not be able to receive the product or service you ordered or otherwise register on our web sites or other media.  

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the information described above for the purposes specified at the time of collection or hereafter in this Policy:

  • to improve our understanding of your interests and concerns, and to improve our understanding of your use of our products: we may use your information to make our website and products better. We may use your information to customize your experience with Us and to tailor our marketing activities to fit your needs and interests as we believe that it is also in our legitimate interest to better serve you and respond to your needs.

  • to provide you with our connected services, to process your order, respond to your requests or questions, and manage your complaints: for example, we use your information to process your order and deliver your products. Or, we may use your information to send you information you requested, or to communicate with you about your account or our relationship: we may contact you about changes to the Site or about service updates. We may also contact you about feedback or about this Policy or website terms. In such case, your information is processed to perform the contract we have with you.

  • for security purposes: we may use information to protect Our company, Our customers, Our associates, and Our websites or apps against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.

  • for marketing purposes: we may use your information to contact you, subject to your consent when applicable, about new products and special offers we think you will find valuable.

  • other purposes: we use information to maintain transaction and other business records for legal, administrative and audit purposes. We also use information to meet legal, insurance and processing requirements.

TERMS OF PURCHASE
Last updated: February 24th, 2020

 

ONLINE SALES

By proceeding to place an order and accepting these Terms of Purchase, you agree to be bound by these Terms of Purchase whether or not you have read them. If you do not agree to these Terms of Purchase, proceed to cancel your order now. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

All advertisements on the Site are invitations to purchase and not offers to sell. Elite Groom Boxes reserves the right, at its sole discretion, to accept or reject the order once the order form has been completed and submitted.

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your account. Such e-mail is a confirmation that your order has been received by Elite Groom Boxes but does not constitute acceptance of your order. Elite Groom Boxes reserves the right at any time after receipt of your order to accept or decline your order for any reason and Elite Groom Boxes will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Elite Groom Boxes rejects the order, Elite Groom Boxes will have no obligation to fulfill your order and you will have no obligation to pay Elite Groom Boxes for the order.

2. Availability

The purchase of products on the Site is subject to availability. In the event that Elite Groom Boxes advises you that such products are no longer available, Elite Groom Boxes will have no obligation to fulfill your order and you will have no obligation to pay Elite Groom Boxes for the order. This Site ships products internationally.

3. Price

You agree to pay Elite Groom Boxes the amount set out as the “TOTAL” in your order summary as part of the “Payment” step (the “Fee”). The Fee is quoted in Canadian dollars and includes shipping and handling and all applicable taxes.

4. Method of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. 

    

You may pay for your purchase using a valid credit card through Stripe payments. You authorize Stripe to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Elite Groom Boxes will have no obligation to fulfill your order.

5. Shipment

Your order will be shipped to the international delivery address specified by you during the order process.Elite Groom Boxes is not responsible for any loss of the products following shipment from Elite Groom Boxes or its agents’ or mandataries’ facilities to your delivery address.

6. Returns and Exchanges

Merchandise may be exchanged or returned to Elite Groom Boxes for a store credit within one (1) month of the original purchase date, or may be returned for a full refund within fourteen (14) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange, store credit or refund must be in perfect saleable condition. A refund may only be made in the same currency country as the original purchase. All returns are subject to a 20% of retail price restocking fee. All return or exchange shipping costs are the responsibility of the purchaser. 

7. Passwords

You are responsible for the security of your account and password. Elite Groom Boxes will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such password.

8. Privacy

Elite Groom Boxes personal information practices on the Site are governed by Elite Groom boxes Privacy Policy.  Please review the Privacy Policy and print a copy for your records.

9. Changes to the Terms of Purchase

Elite Groom boxes may at any time modify these Terms of Purchase and will post a copy of the amended Agreement on this website.
10. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL ELITE GROOM BOXES BE LIABLE FOR ANY INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE PROVINCE OF BRITISH COLUMBIA.

ELITE GROOM BOXES TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED ON THIS SITE AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO ELITE GROOM BOXES HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS,WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR LOCAL LAWS.

11. Applicable Law

This Agreement will be governed by the laws of the province of British Columbia. The exclusive jurisdiction for any claim, action or dispute with Elite Groom Boxes or relating in any way to your use of the Site or a purchase made on the Site will be in the province and federal courts of the Province of British Columbia and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of Victoria, British Columbia. All parties to this Agreement waive their respective rights to a trial by jury.

12. General

Except for the Terms of Use which govern your use of the Site, these Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Elite Groom Boxes with respect to any purchase made by you on the Site and supersede all previous agreements, understandings and representations relating thereto. No failure by Elite Groom Boxes to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Elite Groom Boxes will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Elite Groom Boxes. These Terms of Purchase will be binding upon and will enure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Elite Groom Boxes and it successors and assigns. In the event of an inconsistency between the Terms of Use and these Terms of Purchase, the wording in these Terms of Purchase will prevail.

You may contact Elite Groom Boxes at: sarahsanmarino@gmail.com and at 2507017894 Last updated: February 24th, 2020

TELEPHONE SALES

These Terms of Purchase govern any order or purchase you (the individual completing this order, “you”) make with Elite Groom Boxes (or “we”) via telephone. Please print a copy of these Terms of Purchase for your records.

1. Ordering Process

Receipt of your order will be confirmed via an automatic e-mail to the e-mail address associated with your order. Such e-mail is a confirmation that your order has been received by Elite Groom Boxes but does not constitute acceptance of your order. Elite Groom Boxes reserves the right at any time after receipt of your order to accept or decline your order for any reason and Elite Groom Boxes will contact you at the e-mail address provided in the order form of its decision to accept or reject your order. In the event that Elite Groom Boxes rejects the order, Elite Groom Boxes will have no obligation to fulfill your order and you will have no obligation to pay Elite Groom Boxes for the order.

2. Availability

The purchase of products is subject to availability. In the event that Elite Groom Boxes advises you that such products are no longer available, Elite Groom Boxes will have no obligation to fulfill your order and you will have no obligation to pay Elite Groom Boxes for the order. 

3. Price

You agree to pay Elite Groom Boxes the total amount communicated to you over the telephone which will be set out in your invoice (the “Fee”). The Fee is quoted in Canadian dollars and includes shipping and handling and all applicable taxes.

4. Method of Payment

When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order. You may pay for your purchase using a valid credit card through Stripe and you authorize Stripe to charge the applicable card for the Fee and you represent and warrant that you are the cardholder of the applicable card. If your card is rejected by the card issuer, your order will not be shipped and Elite Groom Boxes will have no obligation to fulfill your order.

5. Shipment

Your order will be shipped to the international delivery address specified by you during the order process. Elite Groom Boxes  is not responsible for any loss of the products following shipment from Elite Groom Boxes or its agents’ or mandataries’ facilities to your delivery address.

6. Returns and Exchanges

Merchandise may be exchanged or returned to Elite Groom Boxes online store for a store credit within one (1) month of the original purchase date, or may be returned for a full refund within fourteen (14) days of the original purchase date when accompanied by the original sales receipt. All merchandise returned for exchange, store credit or refund must be in perfect saleable condition. A refund may only be made in the same currency country as the original purchase.All returns are subject to a 20% of retail price restocking fee. All return or exchange shipping costs are the responsibility of the purchaser. 

7. Privacy

Elite Groom Boxes personal information practices are governed by Elite Groom Boxes Privacy Policy which can be found on our website. Please review the Privacy Policy and print a copy for your records.

8. Changes to the Terms of Purchase

Elite Groom Boxes may at any time modify these Terms of Purchase by providing you notice, via e-mail or mail, to the e-mail or billing address associated with your account, all in accordance with applicable laws.

9. Limitation of Liability

TO THE FULL EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT WILL ELITE GROOM BOXES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR AGGRAVATED DAMAGES OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM ELITE GROOM BOXES OR THEIR USE OR MISUSE, WHETHER OR NOT ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF LIABILITY WILL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT OR ANY FUNDAMENTAL BREACH OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN THE PROVINCE OF BRITISH COLUMBIA.

ELITE GROOM BOXES TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURY AND CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCTS PURCHASED FROM ELITE GROOM BOXES AND ANY USE MADE THEREOF WILL BE LIMITED TO ALL FEES PAID BY YOU TO ELITE GROOM BOXES HEREUNDER FOR THE PURCHASE OF SUCH PRODUCTS.

TO THE FULL EXTENT PERMITED BY APPLICABLE LAW, WITHOUT LIMITING ANY OF THE FOREGOING AND EXCEPT AS OTHERWISE PROVIDED IN WRITING, ANY PRODUCTS SOLD TO YOU ARE ON AN “AS IS” BASIS,WITHOUT CONDITIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, WHETHER ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE; HOWEVER, BECAUSE SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATIONS, OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CHECK YOUR LOCAL LAWS.

10. Applicable Law

This Agreement will be governed by the laws of the Province of British Columbia. The exclusive jurisdiction for any claim, action or dispute with Elite Groom Boxes or relating in any way to your use of the Site or a purchase made on the Site will be in the province and federal courts of the province of British Columbia and the venue for the adjudication or disposition of any such claim, action, or dispute will be in the City of Victoria, British Columbia. All parties to this Agreement waive their respective rights to a trial by jury.

11. General

These Terms of Purchase along with your purchase order/invoice are the entire agreement between you and Elite Groom Boxes with respect to any telephone purchase made by you and supersede all previous agreements, understandings and representations relating thereto. No failure by Elite Groom Boxes to exercise any rights, powers or remedies hereunder or its delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of this Agreement or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of this Agreement, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Elite Groom Boxes will not be liable for any delay or failure to perform any of its obligations under these Terms of Purchase if such delay or failure is due to causes beyond its control. You may not assign these Terms of Purchase to any third party without the prior written consent of Elite Groom Boxes. These Terms of Purchase will be binding upon and will enure to the benefit of (i) you and your heir, executor, administrator and other legal representatives; and (ii) Elite Groom Boxes and it successors and assigns.

You may contact Elite Groom Boxes at sarahsanmarino@gmail.com or 2507017894

 

Payment Methods

- Credit Card processed via Stripe
- Offline Payments

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